Refund Policy for Gladiatorsreborn

Refund Policy for Gladiatorsreborn

At Gladiatorsreborn, we pride ourselves on the quality of our products and the satisfaction of our customers. We understand that sometimes, a product may not meet your expectations. In such cases, we offer a hassle-free refund policy to ensure your shopping experience with us is always enjoyable. Please read the following terms and conditions carefully to understand our refund policy:

1. Timeframe for Returns and Refunds
Customers have 7 calendar days from the date of delivery to request a return or refund. Any requests made after this period will not be eligible for a refund or exchange.

2. Eligibility for a Refund
To be eligible for a return or refund, the product(s) must be:

  • Unused and in the same condition that you received it
  • In its original packaging with all the tags, labels, and seals intact
  • Accompanied by the original order receipt or proof of purchase

Please note that any opened or used products, as well as items purchased during a sale or with a discount, are not eligible for a refund.

3. How to Request a Refund
To initiate a return or refund, please contact our Customer Support Team at Gladiatorsreborn.info@gmail.com with the following details:

  • Your full name
  • Order number
  • Date of purchase
  • Reason for the return
  • Photographs of the product(s) (if damaged or defective)

Our team will review your request and respond within 48 hours with further instructions. If your request is approved, we will provide you with a return shipping label or arrange for a pickup, depending on the nature of the return.

4. Refund Process
Once we receive the returned item(s) and confirm they meet the eligibility criteria, we will process your refund. Refunds will be issued to the original payment method and may take up to 10 business days to appear in your account, depending on your bank or payment provider.

5. Non-Refundable Items
Certain items are non-refundable, including:

  • Sale or clearance items
  • Customized or personalized products
  • Products that are damaged due to misuse or improper care

6. Exchange Policy
If you wish to exchange a product for a different size or color, please follow the return process outlined above and indicate your preferred exchange item in your return request.

Thank you for choosing Gladiatorsreborn. We are committed to providing high-quality products and excellent customer service.

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