Returns & Refunds
Not the right fit? No problem. You have 14 days after delivery to change your mind.
How to return
- Let us know within 14 days after you received your order: fill in the return form or email info@gladiatorsreborn.com with your order number.
- We reply within 24 hours on weekdays with the return address.
- Send the gloves back within 14 days after letting us know, preferably in the original packaging.
- You get your money back within 14 days, using the payment method you used. We may wait until the gloves have arrived back with us or until you show that you have sent them.
Who pays the return shipping?
If you simply changed your mind or want a different size, the return shipping is for you. If your pair is defective, damaged on arrival or not what you ordered, we cover the return shipping. You never pay for our mistake.
Condition of the gloves
You can try the gloves on as you would in a store to check the size and fit. If they show more use than that, for example signs of training, we may deduct the loss in value from your refund.
Exchanging for another size
The quickest way: return the pair you have and place a new order for the size you need. That way your new pair is not held up by the return.
Defects
Something wrong with your gloves? Email us a photo and a short description. You are entitled to a free repair, replacement or refund under EU law, for at least two years after delivery.
The full rules, including the model withdrawal form, are in our terms of service.